GrandCare chosen to be showcased by Knute Nelson at MN State Fair

FOR IMMEDIATE RELEASE, Tuesday, August 19th, 2014, Alexandria, Minnesota –
Knute Nelson will be located on the “Front Porch” of the Older But Wiser Living exhibit on Friday, August 22, 2014. Knute Nelson was selected to showcase their use of GrandCare technology based on experiences incorporating into their approach to delivering health care.

“We are excited to be working with such an innovative and forward-thinking organization like Knute Nelson,” said GrandCare’s CEO, Dan Maynard. “Home care and long term care agencies across the nation should watch how Knute Nelson so seamlessly integrates the GrandCare technology into their service offerings.”

Knute NelsonKnute Nelson has seen significant results using GrandCare, including increased direct patient care coordination and transitions for patients and their caregivers, reducing hospitalizations by establishing and monitoring vital sign parameters for daily living. By monitoring vital signs, earlier detection of changes in disease process and engagement of patients and their caregivers. Knute Nelson has developed our smart home programming using GrandCare technology with the assistance of several grants (the Blandin Foundation, Home and Community-based Services Performance-based Incentive Payment Program and CS/SD from the MN Department of Human Services).

A day of education and innovation is planned for Friday, August 22 at the Minnesota State Fair, with presentations on the “Front Porch” running hourly from 10:00 AM to 5:00 PM. The presentation schedule is as follows:

10:00 “It Takes a Village!” Overview of Aging Services.
A broad overview of products and services with a focus on technology. This session will provide highlights of other sessions throughout the day.

11:00 “What Can Technology Do For Me?” –Our GrandCare Demo.
This will include a robust demonstration of GrandCare, highlighting features like telemonitoring, patient education, socialization, cognitive stimulation, and remote family caregiving.

12:00 “Who Pays for This?” Acknowledging Innovation in Older Adult Services.
We will demonstrate a variety of ways in which families can fund technology use in their home, with a focus on proposed legislation designed to enhance Medicare reimbursement for telehealth services.

1:00 “What Can Technology Do For Me?” –Our GrandCare Demo.
This will include a robust demonstration of GrandCare, highlighting features like telemonitoring, patient education, socialization, cognitive stimulation, and remote family caregiving.

2:00 “The New Bucket List.” Supporting Adults with Life-Limiting Illness.
This session will discuss the ways in which technology and home based services can support those living with life- limiting illness with focus on family communication, safety, audio content and life review process.

3:00 “I Want To Live At Home” Supporting Seniors at Home.
We will discuss the ways in which technology and services can support those wanting to live safely at home as long as possible, with a focus on vital signs monitoring, chronic disease management, patient education, socialization, cognitive stimulation, and remote family caregiving.

4:00 “How Can I Connect with my Family in California?” Utilizing Technology for Distance Caregiving.
During this session, we will provide an overview of how important remote connectivity is and the value in family communication, then focus on the need for telecommunication industry providers to provide affordable, unbundled telehealth packages for seniors.

5:00 “A Second Brain” Technology Enabling and Prompting Clients with Memory Loss
Laura Mitchell, Chief Marketing Officer, and Scott Feldstein, Director of Product Management, both of GrandCare Systems will be presenting. Their focus will be on new technologies that support activities of daily living for today’s seniors.


About Knute Nelson
Knute Nelson, a 501c3 non-profit, faith-based corporation, is an innovative leader in senior housing and health care that offers a full family of services to the West Central Minnesota region. For information on Knute Nelson visit http://www.knutenelson.org or call 320-763-6653.


System Comp 2About GrandCare Systems
GrandCare Systems, founded in 2005, combines digital health assessment, biometric readings, activity of daily living sensing, medication management, smart home automation, video chat and virtual touch-based communications into the most comprehensive and fully featured technology in the private home market. GrandCare is designed for individuals seeking a caregiving solution for an aging loved one or for professional in-home, long term care or clinical caregiving providers. For more information, visit: http://www.grandcare.com or call 262-338-6147.

How to become a champion of technology

Whether your company provides housing or in-home care, you need tools you can count on. Many organizations feel overwhelmed by the processes of adopting new technologies to help improve care delivery, lower expenses, and raise revenue. Decision makers see the benefits of using a variety of technologies, but the idea of institutional change that impacts work flow can be daunting.

Organizations that focus on innovation shared insight on how to evaluate, implement and measure the success of technology. And to help you in your efforts, they highlighted areas to be cautious.

Choose your partner wisely
Kaitlin Cuffe, strategic initiatives coordinator at Eskaton in Northern California says the vendor and client relationship must be strong. Eskaton, a nonprofit focused on transforming the aging experience, looks for technology partners with similar culture and values.

“Typically we are approached by technology companies,” says Cuffe. “We have implemented a technology pilot proposal asking them to fill out a form eight questions long.” Staff time, resident time, costs associated, and process for uninstalling are uncovered before moving forward in the discussion. “Any time we get a proposal we send it out to the [Eskaton] people who would be interfacing,” explains Cuffe. Staff who are expected to work with the technology can give feedback in the decision making process.

Develop technology champions
“We go into a pilot with buy-in when there is a champion,” says Prentiss. “One to two champions serve as an internal point person.” Cuffe, Eskaton’s champion, is the person accountable to keep the project going. Cuffe’s role in the eight week pilot was to:

  1. Identify participants
  2. Coordinate program launch
  3. Schedule all program components
  4. Communicate to participants, stakeholders, and Lively customer support
  5. Develop and conduct surveys: A ten question baseline survey and 15-question post survey

Managing time and expectations is critical for the champion. While this pilot lasted only eight weeks, there was preplanning and post evaluation. Upon completing the evaluation, the decision will be made if it should be scaled.

Create a culture of technology
In 2013, Emeritus began testing the use of iPads with residents. Ginna Biak, National Director of Innovation and Resident Technology, conducted an eight building pilot where 5-10 iPads were made available for residents to check out. Weekly trainings were offered and Internet cafes and kiosks were deployed. Biak says they needed to “make it part of the culture”.

The iPads were loaded with apps Biak selected for social engagement and entertainment. Two vendors who understand the mission and the industry were selected. LivWell Health built the platform on Sales Force and Sitelligence developed an iPad app for resident and staff use.

“Not a lot of technology companies are understanding the silver tsunami,” says Biak. “It’s encouraging to see the big companies are starting to.” During a recent pilot in Freemont, California, representatives from Apple attended the training. In this pilot, 20 residents were given iPads and a baseline survey. At the end of the pilot, a post survey will be conducted and compared to 20 resident surveys who did not receive the iPads.

Biak says they are “trying to come up with a more cohesive, comprehensive solution for a larger roll out.” It can be tough recruiting champions in a large organization, but according to Biak, changes in technology expectations and the new hire process helped shift the Emeritus culture and lay the foundation for a larger deployment.

Deploy small, then scale
Neil Tantingco, owner of Evergreen Residence, says technology is a key contributor to the 100% occupancy and waiting list. In 2013, he began testing technology in two of the apartments in his Central California assisted living and memory care units. “I didn’t know how it would be accepted by my residents or how difficult it was to set up,” explains Tantingco. “I didn’t want to invest all that money for something that may not be proven.” He put it to a litmus test:

  1. Will my residents use it?
  2. Will the family embrace it and use to the video conferencing to increase social interaction?
  3. How will my staff react to it?

Tantingco now uses GrandCare Systems throughout the community and as remote care monitoring for an in-home care solution. This allows him to serve the waiting list and others living in their own homes.

Tantingco recommends to always do a beta test, create a roll out schedule, and set a reasonable, attainable goal. “Roll it out small and develop a work flow. Make sure it doesn’t disrupt your business process.”

Define success before you start
Before testing, develop a hypothesis. For example:

If seniors use technology to communicate with family via email, video conferencing, or Lively Grams, then they will experience less social isolation, less depression, and their quality of life will improve.

Create a list of quality measurements. Your vendor can help you with the metrics. If not, engage with an academic institute or an industry association such as the Center for Aging Services Technologies (CAST).

Success is not limited to just the resident experience. Make sure to include measurements of staff time and dollars invested in order to measure ROI.

 

To read full article click here.

Visit www.grandcare.com for more information.

GrandCare Systems Announces Significant Investment in Professional Caregiving Sales Program

GrandCare Systems, a leader in the digital caregiving technology industry, is delighted to announce an increased emphasis and investment on a sales program directed towards professional in-home caregivers, long term care, and healthcare providers.  In order to build and maintain a strong and dynamic sales team, the organization has organized a robust outside sales program including territory directors and an inside sales team.

esther GCSAlthough GrandCare remains available direct to consumer through the GrandCare online store or on Amazon, the company’s focus is on professional caregiving organizations including non-medical homecare providers, home health providers, long-term care organizations, and newly formed accountable care organizations (ACOs).

“Moving away from our previous direct-to-consumer model, the mentality of this new configuration and strategy is to better align our inside and outside sales team to drive strategic growth and, in the end, better serve and support our aging population by arming caregiving experts with the best in innovative technology,” said GrandCare CEO, Daniel Maynard.  “The technology is affordable and has proven revenue success with professional caregivers, enabling them to offer extended caregiving services beyond the traditional hands-on care hours.”

GrandCare is designed to increase profit margins for non-medical and home health providers by allowing for new service models and helping to reduce unnecessary hospital admissions and readmissions.

“Our home care agency has seen significant results using GrandCare technology, including patient and caregiver satisfaction, reduction of emergent care utilization as well as enhanced care coordination and education for the patient” comments Anne Major, Knute Nelson’s Vice President of Home Care and Hospice. “Our services span 26 counties in West Central Minnesota and GrandCare has allowed us to better connect individuals living in rural areas with health care tools that help to manage their care in their own homes.”

System Comp HR NEWOrganizations like Knute-Nelson also use it as a competitive advantage and a socialization connection resource for families.

“It’s a great way to feel like I’m in touch even though I am across the country from mom,” said a Knute-Nelson customer. Another chimed in “[GrandCare has] the ability to continuously receive current pictures from family and friends, from any computer to my mother’s. The GrandCare system has greatly contributed to my mother’s overall mental health. “

GrandCare Systems starts at just $699 and $49 per month for retail consumers and offers volume discount packages for professional caregiving, long term care, and healthcare organizations.

 

About GrandCare Systems:

GrandCare Systems, founded in 2005, combines digital health assessment, biometric readings, activity of daily living sensing, medication management, smart home automation, video chat and virtual touch-based communications into the most comprehensive and fully-featured technology in the private home market. GrandCare is designed for individuals seeking a caregiving solution for an aging loved one or for professional in-home, long term care or clinical caregiving providers. For more information, visit: www.grandcare.com or call 262-338-6147