November 14, 2013 | By: Donna Cusano
This Editor has often referred to her former competitor GrandCare Systems as one of the ‘grizzled pioneers’ on the Conestoga Wagons of Telecare–even more grizzled than QuietCare (circa 2003-4) since their ur-system dates back to 1995-6, when it kept track of founder and CEO Charlie Hillman’s mother Clara. In the years since, the closely-held company has broadened its original telecare and activity monitoring tech into telehealth, socialization and home automation/monitoring into the most fully featured system in telecare/telehealth for older adults. Without making huge splashes, being beholden to VCs or moving from bucolic West Bend, Wisconsin, the company has grown through multiple alliances, the most unusual being home automation association CEDIA. GrandCare has a residential base of customers but has also developed a solid footing in senior communities both in assisted and independent living. Earlier this year, they reached into UK to partner with Saga and received the CE Mark for approval of its telehealth features for EU distribution.
The news is that they have a new CEO–Daniel Maynard, who is joining from the same position at Connecture, a software provider for health insurance comparison/enrollment (and exchange subcontractor in Minnesota, Maryland and Washington, DC.) Mr. Hillman will be moving to Chief Technical Officer, which may leave him more time for his work as a LeadingAge/CAST commissioner. Mr. Maynard understands early stage company growth, technology and healthcare well, since he has founded and developed several companies, including a predecessor to Connecture. 2014 may be an interesting year for news out of West Bend!