A few days ago, I posted a request on LinkedIn, letting everyone know about the research project I am embarking upon. I am seeking information to compile a large research paper of sorts on why technology will aid in successful hospital to home transitions, ROI in telehealth, a technology implementation plan and how GrandCare fits into every piece of that puzzle. Our good friend, Donna Cusano, at Telecare Aware loved the idea and posted it on their blog Telecare Aware, so I wanted to repost it here as well!!! Thanks Donna!
For many new–or not so new–companies in the telecare, telecare+social connectedness and even telehealth systems, one of the difficulties in creating appeal for their service, especially among long term care (LTC) providers, is PROOF. Normally one of the tasks of company marketers is to provide this proof. But ‘research that counts’: long term, large N studies; academic research etc. developed in time frame available and the budget, when it resembles the life of the may fly….a bridge too far. Laura Mitchell, who is VP Marketing for one of the earliest and most visionary companies in the field, GrandCare Systems, and also a founder/leader of the industry group AgeTek, is calling for others to help her build a paper for general dissemination on succesful technology implementation into LTC. This is an area where this kind of information will be a ‘tide that lifts all boats.’ With her permission, I’m excerpting her posting on several groups on LinkedIn. The Editors also invite Laura to consider the comment space for this article as a workspace for development on this project, as our exposure is international and different than LinkedIn’s.
Using Digital Home Health Technology in Long Term Care (by Laura Mitchell, GrandCare Systems)
So many times I talk with long term care providers and they see that technology is there, it works, it’s available and others are doing it, but yet they want more proof. They want references, they want testimonials and they want to know exactly how to implement it. I have been making it my role these days to keep providing more and more information about how and why technology can help in long term care, ROI, how it connects residents to family and staff, why residents and staff are happier using it and how to successfully implement it. I will be posting bits and pieces on LinkedIn as I continue to research and pull together different pieces. The end result will sort of be a “paper” on successful technology implementation into long term care – model options, pricing, staff education, testimonials, etc. If you have any questions, comments or thoughts for me as I go along on this journey, shoot me an email!
Please contact Laura directly at info (at) grandcare.com
[Ed. Donna’s comment on LinkedIn follows]
Where is the vision to make telecare and social connectedness MUSTS in supporting older adults in their homes or in LTC?
The problem is that many ‘senior communities’ or home carers just don’t have the vision, especially the for-profits where the bottom line is all important–and many of the non-profits simply don’t have the fiscal resources. The question is how to move telecare/social connectedness from a ‘nice to have’ to a ‘MUST have.’ And I hate to say that may have to be done by appealing to state regulators to make connectedness and socialization metrics for licensure.
The other alternative is to drive consumer demand and make it a MUST for families–but the millions to drive that message are absent and not likely to appear any time soon (if Warren Buffett and Bill Gates want a useful place to spend their money, here it is!)
But then again Steve and I have been whinging on about this on Telecare Aware for years, from both sides of the Atlantic!
To view the posting on Telecare Aware: http://www.telecareaware.com/index.php/technology-use-in-long-term-care-a-call-for-information.htm